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Strategies and Solutions to Enhance Citizen Engagement for Asset Management



Session Time: July 24, 2019 at 1 PM - 2 PM EST.

As municipalities work towards implementing innovative practices for managing their infrastructure, they often struggle with relaying activities and expected levels of service to citizens. This webinar will go into detail on different tools that can be used to promote citizen engagement in a municipality’s infrastructure program. It will discuss the values and benefits of engaging the community with asset management activities.

We will hear from Scytl Canada, whose online surveys have assisted in providing a broader understanding of citizen concerns. Further, we will hear about what communities and other organizations are doing to ensure that citizen concerns are heard and promptly responded to, assisting with providing municipalities an understanding of expected levels of service. 

Tony Haddad, former Chief Administrative Officer at the Town of Tecumseh will speak to the value of engaging citizens with asset management and the benefits for your municipality.

Tune in to learn about how your municipality can better engage citizens in their day-to-day asset management and work order activities, assisting with overall levels of service development.



  • Richard Catahan, General Manager at Scytl Canada
  • Tony Haddad, Senior Advisor at StrategyCorp Inc.